ge monogram refrigerator problems

Calling Corporate is useless. Temp 52 degree, can not lower the temperature. As health care professionals, toddlers can indeed fit into any freezer and opening a freezer immediately is paramount, and cannot wait a nano second. Built new home 2008, Spent 100k on the kitchen. The Built In has a custom, ie expensive, oak covering so nothing else can fit. I don't have to deal with leaks because it is in our garage I also have do not have the icemaker hooked up (no water source) but this unit is 2004 and aprox $6,400. These are only sent to a trained GE rep but in my case they bent the rules. GE technician said Electrolux tried to buy GE but the Govt. The drain runs horizontal and up to the pan under the compressor where it was intended to evaporate. No one tests refrigerators like we do. This time the failure is a worn out 22 year old compressor . You are so screwed because you cannot fix anything with a degree in liberal arts. Now I have to figure out how to get this huge piece of junk out of my house without hurting my new wood floors. The GE repairman didn't know why. Well the refrigerator suddenly started working again today & not sure what to do. So basically, I've paid $2000/year for my "disposable" refrigerator and freezer. I would bet very few if any here would know what a Cap is. She should be fired. Click here to learn more. Land of the free has become land of the fee. On-time and done right. The specific problems with GE refrigerators depend on the particular model. To open after closing. I plan to make this my next PUBLISHED Peer reviewed article as emergency medicine physician and nurse, she stands to be corrected. GE has been NO help at all. Even GE has given up and sold out to the Communist Chinese. Do yourself a giant favor and heed the warnings. I am sure GE shamelessly continues to manufacture these appliances and successfully sells them to unsuspecting consumers. Leaks all over my new hardwood flooring. Here are the most common reasons your GE refrigerator isn't defrosting - and the parts & instructions to fix the problem yourself. How to Troubleshoot a GE Monogram Icemaker. 01 - Light Assembly. If you think your getting a good deal by going with the "sale" priced GE Monogram, your making a huge mistake. They should call it bottom-of-line range. This style of refrigerator works in the same basic way as traditional single-door refrigerators only with a slightly different configuration. Fridge door makes a clicking sound when closing. The lights in the the freezer do not work, but they work on the refrigerator side. We built our retirement home 22 years ago and bought all Monogram kitchen stuff. I would like a new frig because some of the plastic parts have broken and the door panels are peeling. I fear for our Grand kids . En español Live Chat online. We make fixing things easier! Says GE is now being sold to a Chinese company. It showed signs of rust and mildew in freezer (made me wonder why?) I had several techs on site to look at problem and they can't figure it out. To our surprise, it has been a nightmare as the seller is no longer in the market and GE offers to repair it at a very expensive price. Short front to back distance, called counter top, leaves almost nothing to buy for a replacement. $5000! The block of ice is there because the S*T*U*P*I*D management at GE designed it so that there is always water sitting in the drain pan that cannot drain out. $500, here, $500 there. GE Appliances Factory Service remains open at this time to provide the essential repair services you need while doing our part to prevent the spread of the Coronavirus (COVID-19). brands. Clean GE Monogram Refrigerator Coils With These Simple Steps. First the freezer was over freezing and constantly running, now only hear condenser runn … I put dogie wee wee pads on the floor under the fridge door where the fridge had been leaking for these past few years and placed towels over them in case it continued to Leak. And GE will be the spotlight my promise at the next ACEP (American College of Emergency Physicians conference)! Is this a known problem with ge. The compressors usually die after a year or two. We have had the same GE Monogram refrigerator for 22 years. This is so bad that it could overflow the drain pan periodically, not even taking ice dams on the freezer drain or moldy produce into account. Sponsor See inside of your appliance - diagrams and part photos for virtually every model. We replaced it finally with a completely different brand. Finding and fixing the issue is generally a simple endeavor. After reading about all the problems people have had with this model, I am surprised that GE continued to sell this Monogram model for years, with no improvement in quality. The freezer goes from -2 to 47, therefore we can’t keep any of our food in the freezer. Appliance Tech Larry, Home Appliance tech. Everyone asks what that noise is when I have visitors. USELESS. You can empty it out and wipe it down with bleach water periodically, but you need to pour bleach water down the drain too, to sterilize the drain pan. I will never buy GE again. Our model is a ziss480drbs. I am going to be looking into legal action against this scam company. The refrigerator is a nightmare. I was speechless. However, I can't justify spending $8000 for a new frig when this one is still working well. Anyone else with issues with the dispenser? Share this conversation. Our GE Monogram 48" "built in" worked good for a while. stopped the merger. Ours was 20min. The company came out after 2 months and replace the fan but still doing the same thing. Answered in 1 minute by: 6/12/2010. This is not the normal humming/shhhh sound fridges make when adjusting temps/defrosting freezer. We kept "potty pads" under it so it wouldn't damage the laminate flooring knowing we were moving and we'd get it fixed after we had it installed in the new place. Step 1: Disconnect the Refrigerator’s Power Source . We have replaced 3 boards and one controller and a variety of other do-dads. Monogram is actually very easy to work on and parts are cheap. Called GE. Unit" in place. Washing Machine Repair – Replacing the Tub to Pump Hose (Whirlpool Part # 8540012), How to replace a Whirlpool/Kitchen Aid garbage disposal, Whirlpool Refrigerator Repair – How to Replace the Temperature Sensor (Whirlpool Part # 12002355). The technician stated he would need to install more of these anti sweat kits. Monogram series of appliances, and changed our entire choice to Monogram for all our appliances. Worse, this is a company that has knowingly put a defective product in the market. The tray in the ice maker was full of water and water down the front of the refrigerator. Did it come defective? Our GE Monogram built-in side-by-side has been plagued with problems since we purchased it 9 years ago beginning at year 3. Really, how can GE put out a product that has this many defects? i have had GE. GE has deliberately procrastinated on the repairs of my 6 year old, $7,000.00 Monogram refrigerator since August 2020. If indeed you are qualified please submit your name and contact information to and confidential details of the pending litigation will be emailed to you. Some fix. He wanted to come back again the next week to replace it--another service call. I'll follow up with these comments once I know the problem. As good looking and as functional as the interior design is, the mechanics are reminiscent of much cheaper units. Common solutions for: GE Refrigerator light not working. I'm so mad considering what I spent on this refrigerator particularly when the repair guy doesn't even know what he's doing and hands me a bill for $1200. Some manufacturers don’t sell the light assembly components separately, and instead require you to purchase the light assembly. As if I’m going to risk that much food getting moldy or soggy, or want that much to have to move to clean the fridge so it does not smell like I added mushrooms to all my dishes. Yourself. They sent a repair person who did not know the Monogram then told me I needed to get the Monogram service providers. This in the short term reduces the risk of mildew smell ruining leftovers and mold making your kitchen smell like a locker room. It was replaced at a cost of $800 and we still have the water leak. If your GE refrigerator has stopped cooling, or if you want to learn more about this investigation, contact our consumer attorneys by calling 1-800-254-9493 or by filling out the form to the right. The US education system is defunct. The separate ice maker quit working as soon as the warranty expired. The repairman told us this was because the units don't drain properly, and this is a known problem with these models. It also sounds like an animal grunting!!! We had to pay 200.00 to fix something that is a GE monogram manufacturer flaw in our opinion. Model number is ZISS420DMCS My 14 year-old GE Monogram side-by-side (built-in) refrigerator is not cooling properly on the fridge side. I have discovered water accumulating on the bottom of the freezer section and also a slight amount under the fridge. So many people can't be wrong. to get the defrost process going. Problem POSSIBLE CAUSE; Refrigerator/ freezer does not operate • May be in defrost cycle when motor does not operate for about 45 minutes. If the normal evaporator coil lasts five years, it dies in two or three. Ask Your Own Appliance Question. It may seem obvious to most people that water will not flow uphill. I have tolerated this problem for many years.When I notice ice forming in my freezer, I shut it off, disassemble the plate under the evaporator and use a hair dryer to melt the block of ice in the metal drain pan. After 6 phone calls I got a person who sent me a service manual. Your Account. We spent a lot to get the "best" kitchen equipment and in the market. By continuing to use this site you consent to the use of cookies on your device as described in our … Tired of spending money on service people and parts trying to chase the problem. The inverters go bad usually because of a dirty condenser coil, just like in the Sub Zero's and in the Kitchen Aid built in's a dirty condenser will create a problem. That’s a different issue from the condensation problem. Today, 7-30-13, a tech will be replacing the 3rd damper kit. The issue is limited to door dispenser monogram refrigerators purchased after May 2013. The GE Monogram fridge has a design flaw that leads to excess condensation accumulating inside the fridge. So far I have had 2 of these units, and should have learned after the first one! GE Monogram 49-60562-2 freezer refrigerator troubleshooting. Category: Appliance. Also look for signs of water on your flooring. About a year ago it started leaking from the freezer side onto the floor. I hope I can find a unit to fit this space but if not I will reconfigure my kitchen before I purchase another GE product. Ever since I bought the unit (one year later), I started having serious and mind boggling depressive problems. We have a built in 48" monogram and some parts went out including the compressor a little over a year ago, luckily some was covered under warranty but had to pay $900 of it. I am replacing it with a counterdepth Whirlpool and filling in the gap with custom cabinetry. I was charged $140 for the service visit, they told me nothing is covered under warranty and that the main controller board is blown. If the refrigerator has just been serviced, it could still be in a diagnostic mode. The item runs the compressor and whenever the unit begins to warm, or the ice melts and leaves a leak on the floor, we know the inverter board is out. I guess we should have read more reviews. What a mistake. I reported again to GE, and I am about ready to have their Regional Rep come out. If you own one of these model take the kick panel off and look at the bottom of the fridge casing. Book Now (323) 772-6237 ABOUT US GE Monogram Repair Expert are the experts in Refrigerator Repairs, Oven, Dryer, Dishwasher, Washer, Freezer, Range-hood and Cooktop. I switched to Toyota cars ,many years ago because of this. Meanwhile, every repair after the first year would have to be costed by me and all are expensive. GE monogram zisb360dri refrigerator problem (Refrigerator & Freezer Repair) by aryehsternman 10/11/2020 5:18:56 PM(UTC) GE Monogram Built-in Oven clicking (Oven Repair (including Ranges and Cooktops)) by Steve4ustin 5/29/2020 9:04:13 AM(UTC) Why anyone would buy anything else is beyond me. I only got a call back when I told them Rachel Ray was doing a segment on appliance nightmares and I was going to send her my pictures. As I told the repairperson, if they were quicker responding to my work order then they might get the full experience. I found one other post below on the identical problem. It’s energy efficient as well as beautiful to look at. We have an extended service contract on this unit, thank God, but the down time and the collateral damage of flooding, lost perishable foods and living for 10 days at a time without refrigeration is more than an inconvenience. We immediately fell in love with the style of the G.E. I want your opinion on GE Monogram refrigerator problems. Every 4-6 months we have what a call a meltdown - the unit actually warms up. Boy we did not realize how bad the product is and it is not cheap. GE's Monogram is supposed to be the Cadillac version of appliances! Instead, you may be experiencing the symptoms of a blocked drain line. This is so bad that it could overflow the drain pan periodically, not even taking ice dams on the freezer drain or moldy produce into account. The GE Profile Line Refrigerator we chose makes up in width where we had to cut back in depth. • Temperature control in the OFF position. I have owned this GE refrigerator for 17 years. Someone told us to turn off the icemaker and since we didn't use it much and had another refrigerator in the garage that made ice cubes, so we did. When a replacement comes, we will look to other brands. It didn't. As far as I am concerned this fridge is garbage/junk. We got the GE monogram side-by-side 48-inch refrigerator with our new house as it fits perfectly as builtin. I bought Monogram side by side refrigerator three years ago. appliance again. We inherited a GE Monogram 48 inch side by side refrigerator - what a nightmare. Got a huge bill! They pulled our fridge from the wall and oh boy what a mess. My GE profile refrigerator stopped working about 10 days ago, freezer working fine. The worst part is that GE does not offer fast replacement of these failure prone parts. DO NOT BUY A GE!!! Instead of purchasing a singular brand for my kitchen renovation I split it up among the leading "high end" brands going with Viking for the cooktop & double ovens, Miele dishwasher, Thermador hood & warming drawers and GE Monogram for the side by side . ALL have had multiple Service calls. Your Account. This causes an incomplete closeure allowing humidity to ente the fridge and condense. No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. He said if we turned off the water to the ice maker it would stop. . Required Part. That’s not something I can fix nor prevent by drying things out. Did I damage it? Most stuff is designed poorly on purpose so it leads to continuous parts revenue for GE conglomerate. I have shut the whole thing down and restart later. The light assembly might be defective. PROBLEM STILL THERE! You can get the same problem if there’s a leak in the seal. Our unit has worked very well except for the inverter board, which fails ever 3-4 years. GE Monogram Repair Expert Fair and honest appliance service. GE Monogram side by side built in refrigerator not cooling properly. What a disaster! Electricity is fine. Every single appliance had a problem. Today a technician came again to repair the leak, I found a note when I came home 'unrepairable, I suggest you get a new fridge'. Installed GE MONOGRAM 48" SIDE/SIDE PANEL READY FRIDGE in new kitchen 1/2018 ($8,900K!) Repairman came and ordered mother board & fan, he will return on 7/20 to install. My female Home-care Worker took all the drawers out of the fridge and removed all the screws holding the "Central Tower (Fan?) I am a refrigerator repairman, I do quite a bit of work on Monogram refrigerators. It has one major design flaw. I have to turn it on convection roast to heat to the correct temperature, and I have an oven thermometer in it to let me know when it is where it needs to be. The bottom is cold and I think on humid days there is condensation which drips onto the floor. Don’t ever buy this fridge. Your better off going with virtually any other brand that offers large high end refrigerators. We have been having problems with the fridge. I think it is time for us to band together and take action against GE. refrigerator/freezer may not be plugged in at wall oudet. Ice builds up in the icemaker, jams the ice, the water line is frozen,.......and the list goes on. I've attempted to contact a company rep to complain and solicit acredit for all my hardships but no positive results. Yes the unit is 10 years old but issues came early for this refer. Water is leaking from the front of the refrigerator: Don't let that puddle beneath the fridge doors fool you—this probably isn't a problem with your refrigerator door seal. I do not want to have to empty the fridge to scrub it and sterilize it. I have been please with GE in the past but their Products are inferior to others on the market. Mold covering the entire wall. I'm technical and an BSEE. We also have constant mold. SHOP PARTS. If your General Electric (GE) side-by-side refrigerator is not cooling properly or is not cooling at all, there are several potential problems with the appliance that could be causing the problem. It's costing me a fortune just to move it out of my house because it is such a beast. If the refrigerator door is misaligned, the light will stay on. GE Monogram is very unreliable, costly to fix, peppered with rude employees who think 5K or more is ok to spend on a unit that lasts 4 years, and has parts that render the whole units totaled if dislodged. Problems: (1) Temperature consistently fluctuates up to 10 degrees, often melting things in freezer. Over the years I had the the official GE repair crew come in but even them were not able to identify the real root cause of the problems. We purchased the top of the line Monogram appliances and have had to have them worked on numerous times. The last time I called for a repair the guy told me we should just replace it because of the exhorbitant repair costs. Click here to learn more. powered by Gene #2 Posted : Wednesday, February 27, 2013 7:38:20 PM(UTC) Rank: Advanced Member. Service Areas. Unfortunately, I bought this very expensive counter depth Monogram fridge from The former Home Depot Designer Store. GE monogram side by side fridge -water does not dispense - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Disconnect power to your refrigerator for 30 seconds and this should clear the control panel. Almost immediately after we purchased them, we started getting condensation inside the units, causing the bottom drawers in both unites to freeze shut and huge blocks of ice to build up. GE did not have any service agents in the area and the first time it broke out it's not our problem per Mr. Union man. Unit is NOT. Compressors can die because the starter relays failed or shorted out. The refrigerator has been working in an erratic fashion since it arrived 4 weeks ago. They knew they had condenser problems in the frig and freezer and yet let me have several repairmen come and each time telling me to throw out all the food since mold was growing on everything. Really bizzare, even kitchen people thought it was weird. Monogram Refrigerator refrigerator pdf manual download. Side-by-Side 36'', 42'', 48'' Built-In Refrigerators. When we remodeled our kitchen 8 years ago, we picked out our appliances separately from a "Big Box Store", and they weren't G.E. I am unable to increase the temp in fridge to above -20 and can not get the fridge below 52. Just read through the list of symptoms below and click on the one that best matches the problem. Sent a rep out. Then it has way more problems than I want to deal with. How dare you charge us, how dare you have your employees trained to say such things. This is a follow up from a previous post regarding water or condensation leaking from bottom of refrigerator. 2. It’s important to take note of any problems your GE Monogram refrigerator has so that you can explain them to your technician when they arrive at your home. (2) Ice maker stopped working shortly after purchase and has never worked since, in spite of 3 repairs; (3) Now making clicking noise and freezer and fridge temp gauges are off. They would replace parts over parts bur no positive results. What the hell kind of products are these guys at GE making. HI ALL, I have had repeated issues with my GE monogram including damage to the walls/ Mold. I can assure you, it is not going to be a GE. I will say without reservation that I will never own another G.E. I have two calls into a repairman today but so far no call back. Which is located "under the center tower panel" covering the inner workings and fans and drip pan. To Our Valued Owners. Terrible product. The drip pans are also awful to clean. We've had our Monogram 30 inch unit for 2 years, the freezer and ice maker stopped working. From day 1 the fridge upon closing the doors makes this strange loud GURGLING SOUND COMING FROM THE RIGHT SIDE OF THE FRIDGE! And that no child could ever fit into a freezer because of the shelves. The latest that I have to add to my nightmare with this model is that the plastic molding on the whole fridge (where the doors close on to and seal both the fridge and freezer from the exterior), are being deformed by themselves by separating themselves. It usually lasts about 4-5 years, then goes on vacation for a couple of weeks. Well I cleaned it up and it took some time to reach the proper temps in both freezer and fridge but then it was good for about 4 days and the temp in the fridge slowly creeps up to about 52 and the temp in the fridge would creep down to -25 each time I would use the touch control panel to adjust and after about 4 degrees the whole system would flash "OFF" both in fridge and freezer. The longest issue we are having so far the fridge doesn’t regulate freezer nor fridge temperature. The end of an empire is here. Pretty disappointed with this refrigerator so far.. . GE PROFILE rots! The service folks are great, the product stinks! Our GE monogram 48 inch side by side fridge is dripping from the bottom. Or the control panel may error out and cause the compressor not to work, assuming it isn’t a thermistor problem. For Real. They just generate too much heat when clogged. It's junk! After reading the comments of many frustrated customer with the GE Monogram built in ZIRS360NXLH I decided to trouble shoot my frig myself. 1. I wish I could post some pictures of the damage. Resource Hub. Indeed fit the refrigerator manual do not be there is leaking from a ferrule kit which features for the analytics and choose Compact size and fresh food and inch deep of the space. In Canada, call 800-561-3344. I am surprized that there is no class action against GE.

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