total quality management ppt pdf

Create constancy of purpose towards improvement of product and service with aim to be competitive, … /im3 13 0 R >> Add/Delete/Edit your Emergency (caregiver) contact. /Font Chap2_Total Quality Management Intro_tqm shari.fkm.utm 19 Deming’s 14 Points for Management 1. Various Definitions Total quality management (TQM) has been defined as an integrated organizational effort designed to improve quality at every level. Alerts caregiver when patient stop using the Fall Alert app. >> Total Quality Management… ��N�YR��̖�`x�'��)����U�zGk]�1+����[����(�-Ԏ8����H �5U�. Your customers determine the quality of your product. 1 0 obj 3 chanchai@ftpi.or.th Thailand Productivity Institute • ลักษณะการขับเคลื่อนขององค กรTQMด … 0000002731 00000 n trailer << /Size 76 /Info 65 0 R /Root 67 0 R /Prev 395899 /ID[<1428404e7ff5339770fcf2dd7e1727af><1428404e7ff5339770fcf2dd7e1727af>] >> startxref 0 %%EOF 67 0 obj << /Type /Catalog /Pages 53 0 R /JT 64 0 R /PageLabels 51 0 R >> endobj 74 0 obj << /S 169 /L 227 /Filter /FlateDecode /Length 75 0 R >> stream Total Quality Management is a total system approach and it is an integral part of the strategic decision making of the top management… Total Quality Management (TQM) sendiri merupakan suatu alat pendekatan dalam menjalankan suatu pelayanan untuk memaksimalkan kualitas organisasi melalui perbaikan yang berkesinambungan atas … Our quality management system activities which are the base for: Customer Satisfaction •This mean that, achieved the customer requirements Prevention Over inspection •Prevention instead of correction is the right way to reduce the cost Management … /Filter /FlateDecode /Annots 22 0 R Cease reliance on mass inspection to improve quality … T = Made up of the whole Q= degree of excellence a product or service provides M= Act, art of handling, controlling, directing, etc. R�᢫*ɋ��$E�C}����>~Ұ�U���F�6"�"�}��T�*��Jg��/e�x!� /Width 960 ��C�/�b0�J7++X���|�q���Z�{c��B:U�5�l9.r�ӎ�K],���^F��?#ܟWM��r�O��=$����5Øa��O$L��1~/�o��� �р\q�Old� 8�#��Уx�3#ȿ��/�[ B��J�������E����I'���+g�w$�ț � ������2{$�,S�}]>�Q�9F�9._�;8bi�� ̳�ss���(>&�a��蜽�N��V��y�|�� ����OE2Z��W�ˢ��A ���>�0?RȆq�תּN�tH�S�D���S7X��⯿���K+bq�i*�����D� �H�Q�g�����0qI��j$�s��6;���>&P���b��R@3u�ƌ�צitV ����2&�kT��^0A��#mπ$�뭄� �~��A� �ǘ./��$�P�ʏ��ЮB�u#���J �N;�-�&(mas�>^�"�V�P�b��N���80DCͩ��%/���'�(��P��43����s�L?I(cPİ@�l�Y��R^㝣r�ͬ�Z;%���n�G_���g*�%P����|"i /Creator (�]΍b\(p�����[i�O��m����k�S|A�) << %PDF-1.3 endobj Section 2.4 discusses the TQM Total Quality Management (TQM ) is a top-management strategy aimed at embedding awareness of quality in all organizational processes. H�b```f``���'@�����9��@��+�G��B�G�"�t�i`= �`Q((1c*���c-^��0�j1�RCИFc������AA�6 $*!�Ԁ����' ��b`7�2p�-�s�������#6�C@� �� >v9� endstream endobj 75 0 obj 195 endobj 68 0 obj << /Type /Page /Parent 52 0 R /Resources 69 0 R /Contents 72 0 R /MediaBox [ 0 0 612 792 ] /CropBox [ 0 0 612 792 ] /Rotate 0 >> endobj 69 0 obj << /ProcSet [ /PDF /Text ] /Font << /F2 71 0 R >> /ExtGState << /GS1 73 0 R >> >> endobj 70 0 obj << /Type /FontDescriptor /Ascent 718 /CapHeight 718 /Descent -207 /Flags 262176 /FontBBox [ -170 -228 1003 962 ] /FontName /Helvetica-Bold /ItalicAngle 0 /StemV 140 /XHeight 532 >> endobj 71 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 255 /Widths [ 278 333 474 556 556 889 722 238 333 333 389 584 278 333 278 278 556 556 556 556 556 556 556 556 556 556 333 333 584 584 584 611 975 722 722 722 722 667 611 778 722 278 556 722 611 833 722 778 667 778 722 667 611 722 667 944 667 667 611 333 278 333 584 556 333 556 611 556 611 556 333 611 611 278 278 556 278 889 611 611 611 611 389 556 333 611 556 778 556 556 500 389 280 389 584 350 0 350 278 556 500 1000 556 556 333 1000 667 333 1000 350 611 350 350 278 278 500 500 350 556 1000 333 1000 556 333 944 350 500 667 278 333 556 556 556 556 280 556 333 737 370 556 584 333 737 333 400 584 333 333 333 611 556 278 333 333 365 556 834 834 834 611 722 722 722 722 722 722 1000 722 667 667 667 667 278 278 278 278 722 722 778 778 778 778 778 584 778 722 722 722 722 667 667 611 556 556 556 556 556 556 889 556 556 556 556 556 278 278 278 278 611 611 611 611 611 611 611 584 611 611 611 611 611 556 611 556 ] /Encoding /WinAnsiEncoding /BaseFont /Helvetica-Bold /FontDescriptor 70 0 R >> endobj 72 0 obj << /Length 160 /Filter /FlateDecode >> stream Total Quality Management ppt - Free download as Powerpoint Presentation (.ppt), PDF File (.pdf), Text File (.txt) or view presentation slides online. << 0000001199 00000 n /ProcSet [/PDF/Text/ImageC/ImageI] �&�q�'��xU���h��}#�;��Q���]/Ż� �F���G�cS�j\c${!8�:������zI&s[9���M���k�.��J�K%�o����T1yh�G����j��������x�xHC���A��Y�"�OBם,�|�͞@-��F)�q��#|�v\�p�چ�����8t��} v�-���%�αbޱkAy. /Resources ?ܱ�-�ܐ��?f�HV�������k���\�6��\�}"}p 482 Download the Full notes of Total Quality Management in PDF and PPT form.. You all will be thinking that you will have to pay for it.. /im2 11 0 R %���� Remember, … /ColorSpace [/Indexed /DeviceRGB 255 9 0 R] 0000002497 00000 n School of Fashion Technology and Design. << 7 0 obj to the implementation of Total Quality Management in construction companies. /Length 5 0 R 0000001096 00000 n TQM is the management approach of an organization, centered on quality, based on me participation of all its members and aiming at long-term success through customer satisfaction. << Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. endobj School of Law. Total Quality management is defined as a continuous effort by the management as well as employees of a particular organization to ensure long term customer loyalty and customer satisfaction. >> H�4�� %PDF-1.3 %���� /Name /im1 Chapter 2 Concept of Total Quality Management4 2.1 Introduction This chapter focuses on the identification of the concept of TQM on the basis of the literature review. It aims to … … /Type /Page �0i�m_�~�Rl"g��!�� ��M����Գ��Fڷm��)�S�Դ��{���m�����'��]�n� ���=�?�ghU{�}��#D��qX�y�vv+hV4���?�Ճ�����>F$�W�Lo��U�! School of Performing Arts. Section 2.3 describes the three well recognized quality award models. TOTAL QUALITY MANAGEMENT Table of Contents Introduction to TQM .Chapter 1 leadership for TQM. /F1 17 0 R The Price which I am going to ask from you, it seems to be nothing. It is used around the world. Create constancy of purpose toward improvement 2. If your product fulfills a need and lasts as long or longer than expected, customers know that they have spent their money on a quality product. Total Quality Management Book By Dale H. Besterfield: TQM By Dale H. Besterfield is the most popular book. Total Quality Management (TQM) "TQM means that the organization’s culture is defined by and supports the constant attainment of customer satisfaction through an integrated system of tools, techniques … Total quality management (TQM) is a set of opinions and ideas for improving the quality of products or services, which widely called “management philosophy”. The detailed way of enhancing the quality, quality … The framework is the 30,000 foot view of the Criteria. 0000000634 00000 n 1.4.3 Training and the people side of Total Quality Management People will need to be trained in the principles of Total Quality Management because without people Total Quality Management … This page contains Total Quality Management Seminar and PPT with pdf report. guiding the Total quality management (TQM) Deming’s 14 Points 1. << 2 chanchai@ftpi.or.th Thailand Productivity Institute 1.Guide to TQM แนะนําสู ระบบTQM. 0000000921 00000 n /F3+1 19 0 R If I will tell you the Price, You’ll wonder How anyone can provide this PDF Notes and PPT … /F3 20 0 R ������W��/��O�����2����$/.l�Ti��f[��۴6�m�$�Q)߫��I!����ݹ��Ԫ@��9�AX��7�J{,�� ��6BA�6#̒M����Y'�~t� ~t�Ƞ���:$"C&HPt��!������J'yf2�?�ђ�S �M� ��-Ȣ�:�����G��� �6�=[O��,b�E����•ݞ�A��{fr��rK��Ai|.Y�N�Lbŷ�aEܦ�k5*c;C��T��C�]��{>�4�I�t�{�����k Total Quality Management. Total Quality Management Ppt - Free download as Powerpoint Presentation (.ppt / .pptx), PDF File (.pdf), Text File (.txt) or view presentation slides online. /MediaBox [0 0 792 612] It has grown to a … View chapter 1.ppt from BUSINESS M BS 306 at Institute of Cost and Management accountants of Pakistan. << Adopt a new philosophy, recognize that we are in a time of change, a new economic age 3. H��VKo�6��W̭bЕER���Nܠj�nI���V*��l#$��3������C΃3�� 0000000547 00000 n �#ʬ3b� qMݑ�t'��!-�e�V�uM}fY���L��n�R��?+�C����c�M�B���b �"4{)�B(��1��$?�./� �&�����=E�.��o�ʥ���k7SO��Ϙ�?^2��[ԑ���@u�c5$Q����X'5f��*n�%~G�ͅ� �&|���� (PDF) TOTAL QUALITY MANAGEMENT notes | Suresh Muthusamy ... ... Notes-TQM ��ʪ�"E$S��Y�'��N�������?���oE�!�k���Sܢ�J"�����1��l�@l�_eS���`$��ʍ�ӹ\4D�����X�ӹ���-,�`�0@n >h������$5j�dN���Aiendstream �0�{�"����i��g� �Yn�iց�����m��|��7H(w0 �X�nUg�Y�jFy����H8/���ơLq+_��8��\Q崆˫�"�Ƥ���J۬�D]��֛�O���R�U�$TeEe(+9x�SX?>���O� �Y-/ /im4 15 0 R Scribd is the world's largest social reading and … ;�SJ��� ����Kͨ��+�M��*�9�~T�ƒ;��|(|���n��s7�?_ܧ�Ջ?�Ғ���6������i���p���\�%��a�*� �>���N�gZ������2�Y����d�c� ����OK��s]��8�ɴ^�.��L#��nE���z��_DL��y���ȣ��=�7_^��K*�^pՄ����nH���dZ�"���L�N3)�����6���2X�+�*L�NR���E��h�"�V�iJ��I���g �d%eS These are the foundations of TQM, and they are supported by the key management functions of people , processes and systems in the organisation. Its main aims are to satisfy customers and survive in the market [20]. endobj Download GE6757 Total Quality Management Lecture Notes, Books, Syllabus Part-A 2 marks with answers GE6757 Total Quality Management Important Part-B 16 marks Questions, PDF Books, … as this book contains the contents of Six Sigma Principles, Implementation of TQM in Real World, Mostly The Students of MBA can read this book as a part of their studies. 5 0 obj School of Commerce . 0000001408 00000 n Many students can search for the total quality management pdf … Section 2.2 presents the concept of TQM from quality gurus. Total quality management case study toyota ppt. �o��ǻ�����n�|'���NJ��9.��� �x�=�%N֬�s�O�a��?|�ɔ��:����n�������o�x}���㝚y��IO�@������6��m�޷F�o�4!S��̴J��ʠ��f�>m��81{��9B� ��pK����X��5��\_��M�����X6B���S�����fB����4��r̳�-`�Ra�i~��!�sF��Ԝ2Ok��:�r;��R@$�٪U� VX�7N��T�ӭZY�'�㛡=>&�96�3���͑�v�ɉ�#����9�� �!���I ��X�Z��5��sܢ�,n��xG�c!���J&(R�|T ���s�\o��9��dOk�/1��t��yS��^� #�$t��M���A��-%��Eg�&b 0000000942 00000 n Share patient's GPS location with designated Emergency contact. /F4 21 0 R /Filter /FlateDecode /F2 18 0 R /Producer (�]΍b\(p�����[/��!����j�%O�����) This section discusses each of these elements that, together, can make a total quality … The building blocks, or Categories, are essential -- … /Subtype /Image /Length 8 0 R [Note: Education and Health Care Criteria have slightly different nomenclature.] >> 6 0 obj /im1 7 0 R << /Height 720 endstream endobj 73 0 obj << /Type /ExtGState /SA false /SM 0.02 /OP false /op false /OPM 1 /BG2 /Default /UCR2 /Default /TR2 /Default >> endobj 1 0 obj << /Type /Page /Parent 52 0 R /Resources 2 0 R /Contents 3 0 R /MediaBox [ 0 0 612 792 ] /CropBox [ 0 0 612 792 ] /Rotate 0 >> endobj 2 0 obj << /ProcSet [ /PDF /Text ] /Font << /F2 71 0 R /T2 34 0 R >> /ExtGState << /GS1 73 0 R >> >> endobj 3 0 obj << /Length 1142 /Filter /FlateDecode >> stream >> /XObject SECTION I MANAGEMENT OF TOTAL QUALITY 1 Total Quality Management and the Revival of Quality in the U.S. .....3 The Concept of TQM 5 Antecedents of Modern Quality Management 6 The Quality Pioneers 7 Accelerating Use of TQM 12 Quality and Business Performance 13 Service Quality vs. When you understand what your customer wants or needs, you have a better chance of figuring out how to get the right materials, people, and processes in place to meet and exceed their expectations… /Parent 3 0 R Chapter 3 Total Quality Management Total Customer Satisfaction at Motorola Motorola began in the late 1920s as a small manufacturer of car radios (hence the name Motor ola). There could be many causes of this problem and not one specific cause. /CreationDate (���2{R.���g��N-) Sumit Thakur MBA Total Quality Management Seminar and PPT with pdf report: Total quality management or TQM is a combining viewpoint of management for continuously developing the quality of products and processes. >> Product Quality … School of Science and Technology . TOTAL QUALITY MANAGEMENT (TQM) TQM means ‘ Meeting the requirements of the internal/external customer, consistently improvement in the quality of work of all employees.’ TQM is for the most part common sense. gz��L�ɻ!��Ӑ@S���5��x�6Ur"��P�j�=DŅ�#`eja%@U�+"��d/(b��l`p��v�1�J�?�$A����{���QK��X�z�o��i���3nc��#9ET�M�ݕm���q�"���Q(��b��$ۼ#���bS��\��� stream Total Quality Management (TQM) ৳ 1,500.00 ৳ 1,200.00 TQM implies that eve r y o n e associated with the organization is committed towards c on t in u a l i m p r o ve m e n t of the organization through c u … /Type /XObject /Contents 4 0 R 66 0 obj << /Linearized 1 /O 68 /H [ 634 308 ] /L 397347 /E 3021 /N 12 /T 395909 >> endobj xref 66 10 0000000016 00000 n TOTAL QUALITY MANAGEMENT by Muhammad Asif F lt IQTMFaculty IQTM-PU Ex Quality Control Officer Schering Asia GmbH Pakistan Ex Provincial Inspector Of DrugsEx Provincial Inspector Of Drugs … /BitsPerComponent 8 4 0 obj /Author (�Qɥ`#v) endobj management practices for a systematic and generic application of principles and practices based on quality ISO 9000 is a written standard that defines the basic elements of a QMS that organizations … /Title (�P˹l8y�ϲ:� N�Q��\)�V;���q�{A��Dž���) >> stream this ppt contains a detailed description of wat total quality management is.. ��=r�v�� �pӋ�]l^�X'ۤ�. The first of the Total Quality Management principles puts the focus back on the people buying your product or service.

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